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POLICY PRIVACY

INTRODUCTION
PLURALIS S.R.L.S. wishes to inform its CUSTOMERS through this Privacy Policy about the methods of processing personal data they provide, which will be based on the principles of fairness, lawfulness, transparency, protection, and confidentiality, as required by European Regulation No. 679/2016 regarding the protection of personal data. The data controller is PLURALIS S.R.L.S., located in PESCARA (PE), STRADA PRATI 12/3 C/O STUDIOLUCIANI, represented by its legal representative.

This Policy explains how privacy is managed when interacting with CUSTOMERS online on the website www.pluraliscoworking.com and through telecommunication or telephone means.
We encourage CUSTOMERS to carefully read the Privacy Policy and periodically visit this page to check for any changes, which may be made at any time. Any changes will be posted on this website. Unless otherwise specified, modified terms will automatically take effect from the date stated in the updated Privacy Policy.

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WEBSITES COVERED BY THE PRIVACY POLICY
This Privacy Policy applies to the website www.pluraliscoworking.com. The site may provide links to third-party websites for the information and convenience of CUSTOMERS, over which PLURALIS S.R.L.S. has no control, and whose privacy practices may differ from those of PLURALIS S.R.L.S. PLURALIS S.R.L.S. does not monitor or control the information collected by these sites or their privacy practices, and is not responsible for their practices or the content of these websites.

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INFORMATION COLLECTED AND USED
CUSTOMERS who decide to use our self-service booking service by filling out the appropriate form on the website www.pluraliscoworking.com will be required to provide contact information (name, surname, phone number, email address, password) and financial information (billing data and payment details). The financial information collected is used solely for billing purposes and processing service payments. PLURALIS S.R.L.S. uses this information in accordance with its legitimate business interests to provide services, process booking orders, and/or contact CUSTOMERS regarding the services they have expressed interest in.

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In addition to self-service bookable services on the website, PLURALIS S.R.L.S. offers services through telephone or online booking methods. In the case of telephone or email contact, CUSTOMERS will be required to provide certain personal or business information to understand specific needs and offer personalized solutions. This information will be used in accordance with the legitimate business interests of PLURALIS S.R.L.S. to provide services and process booking orders.

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The above-mentioned data will only be processed to the extent necessary to achieve the described purposes, in complete confidentiality using manual, electronic, and telematic tools, on magnetic and paper media, and will be accessible only to those within PLURALIS S.R.L.S. appointed for this purpose. Personal data collected will only be used if it is necessary to contact the CUSTOMER regarding any issues or requests related to orders and/or payments.

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Providing personal data for contractual purposes is mandatory, as it is necessary for registration and the provision of services as stated in the general terms and conditions available on the website. If the CUSTOMER does not want their personal data to be processed for these purposes, it will not be possible to proceed with booking orders for services offered by PLURALIS S.R.L.S. via online, telecommunication, or telephone methods.

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Personal data will not be disclosed to anyone, except in specific cases where PLURALIS S.R.L.S. may be required to disclose CUSTOMER data to third parties according to applicable law. This data disclosure, to the extent strictly necessary, applies to the following categories of recipients:

  • To all subjects who are entitled to access such data by virtue of legal provisions;

  • To legal, administrative, and tax consultants or to protect its systems, to the extent necessary or functional to PLURALIS S.R.L.S.'s activities;

  • To banking institutions for the management of collections and payments arising from the execution of contracts with CUSTOMERS.

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ELECTRONIC COMMUNICATIONS
Once registration is completed, the CUSTOMER will receive a welcome email with informative content and instructions for using the requested service. PLURALIS S.R.L.S. also reserves the right to send communications related to the requested services via email or telephone, based on the CUSTOMER's preference, and, if necessary, to send strictly service-related communications that do not have any promotional nature.

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MINORS' PRIVACY
Under no circumstances will PLURALIS S.R.L.S. intentionally collect data from CUSTOMERS under the age of 18.

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ACCESS TO INFORMATION AND ACCURACY, AND OTHER RIGHTS
The CUSTOMER has the right to:

  1. Access their personal data;

  2. Obtain rectification or deletion of such data or limitation of processing;

  3. Object to processing and request data portability;

  4. Withdraw consent (provided that withdrawal cannot occur in cases where processing is necessary to fulfil a legal obligation or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller);

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Please note that these rights may be limited if fulfilling a request would reveal sensitive data about another person or violate the privacy rights of others, or if the deletion request concerns information that must be retained by law or based on legitimate interests. To exercise these rights, contact us at gdpr@pluraliscoworking.com. If unresolved doubts persist, you have the right to file a complaint with the relevant data protection supervisory authority.

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SECURITY OF INFORMATION
PLURALIS S.R.L.S. cannot guarantee the security of its servers nor guarantee that information provided by CUSTOMERS through the Website will not be intercepted during transmission over the Internet. We adhere to industry-standard technical measures to protect the personal data we receive. During the transmission of sensitive information in order or registration forms, information is encrypted using SSL technology. PLURALIS S.R.L.S. will process personal data for the period necessary to fulfil the purposes for which it was collected.
If processed for contract execution, services, or contests, personal data will be kept for 6 years, and financial data will be retained for 10 years after the last interaction with PLURALIS S.R.L.S.

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BUSINESS TRANSITIONS
In the event that PLURALIS S.R.L.S. undergoes a business transition, such as a merger or acquisition by another company, your personal data will likely be part of the assets transferred.

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TERMS AND CONDITIONS
If you decide to visit the website www.pluraliscoworking.com, your visit and any privacy-related disputes are subject to this Privacy Policy and our Terms and Conditions, including, for example, warranty exclusions, liability limitations, and dispute arbitration. For questions about the use of your data by PLURALIS S.R.L.S., CUSTOMERS are invited to send an email to gdpr@pluraliscoworking.com.

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